Seminar set on customer service in Port Angeles on Monday, Tuesday
By Peninsula Daily News staff
Print This | Email This
Most Popular this week
Sequim again named top retirement destination — this time by Huffington Post, Fox News [** WITH VIDEO ** ]
The seminar will be held in Room 230 of the Lincoln Center, 905 W. Ninth St., from 1 p.m. to 5 p.m. Monday, with a repeat Tuesday from 8 a.m. to noon.
The seminar is aimed at helping local businesses and service providers compete more effectively against out-of-area competitors, whether in malls or on the Internet.
Topics will include why businesses and organizations should focus on satisfying customers; what customers expect and how to deliver it; moving beyond customer satisfaction; and why this is critical, defining the customer service roles of management and employees.
Connie Poulsen will present the seminar.
RSVP to firstname.lastname@example.org. For more information: chooselocalpa.org.
Last modified: May 04. 2013 9:50PM